An Introduction to Battlefield Guiding
121 Lessons
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Week One: Module 1 - Preliminaries
Welcome to the Course
Setting expectations - yours and ours
Meet a Guide - Introducing Dudley Giles
A chance to get to know one of your instructors
Meet a Guide - Introducing Steve Smith
A chance to get to know one of your instructors
Google Forms and the pre-course questionnaire
Introducing Google Forms as one of our online tools
The Community Board
Let's discover how the Discussion Board works
Live Meetings using the MeetN Platform
Why do you want to be a Guide?
Tell us why you want to be a Battlefield Guide
What do you consider are your strengths and weaknesses in regard to battlefield guiding??
What do you consider to be your Strengths and Weaknesses in regard to Battlefield Guiding?
Live Session No 1 - Recording
Our live sessions are all recorded and placed here afterwards
Week Two: Module 2 - The role and qualities of a Battlefield Guide
Week Two Brief
Catching up on the first live session and introducing Modules 2 and 3
What are the Qualities of a Guide?
What qualities do you think a Battlefield Guide should possess?
What is the Role of the Guide?
The aim of this lesson is to identify what you think the role of the guide should be
What does a Guide need to be able to carry out the role?
Every workman carries the tools of his trade; what are the tools of the trade for a Battlefield Guide?
Week Two: Module 3 - Learning Styles
Learning Styles - The Questionnaire
Let's discover what your personal Learning Style is
Scoring the Questionnaire
The purpose of this lesson is to score the results of your questionnaire answers
Learning Styles
What are Learning Styles? And why is knowing about them useful to us as Battlefield Guides?
MASLOW's Hierarchy of Needs
What is Maslow's hierarchy of needs? And why is knowing about them useful to us as Battlefield Guides?
Meet a Guide - Paul Colbourne
A chance to meet other active battlefield guides
Live Session No 2 - Recording
Our live sessions are all recorded and placed here afterwards
Week Three: Module 4 - Constructing a Tour Itinerary
Week Three Brief
A general introduction to this week's lessons (Module 4)
General Principles
Gaining an understanding of the general principles of Tour Planning
The Chronological Approach
Constructing your itinerary chronologically
The Thematic Approach
Constructing your itinerary thematically
The Blended Approach
Taking a blended approach to constructing your itinerary
Stands
What do we mean by Stands?
Customer Comfort (Ts & Ps)
What are Ts and Ps and why are they important?
Risk Assessments
Formal versus dynamic risk assessments
The Recce
The aim of this lesson is to consider what needs to be achieved on a recce
Meet a Guide - Sophie Shrubsole
A chance to meet other active battlefield guides
Assessment Criteria
To explain how we, the tutors, carry out the Assessments on the course
Assignment One
A chance to practice the areas highlighted in Module Four
Live Session No 3 - Recording
Our live sessions are all recorded and placed here afterwards
Week Four: Module 5a - Models of Learning
Week Four Brief
A general introduction to this week's lessons (Module 5)
The Competency Cycle
A model that looks at how you become competent in a subject or profession.
Experiential Learning Cycle
Discover how you can receive and give feedback.
The "6 CIA" Model: Category of Intervention Analysis
A lesson on how you learn as an adult and how that might impact on you as a guide
Week Four: Module 5b - Models of Behaviour (Part One)
Transactional Analysis
A model that teaches how people can and will react with others in situations.
The Adult Learning Cycle (ALC)
An introduction to the Adult Learning Cycle (ALC)
Meet a Guide - Bob Shaw
A chance to meet other active battlefield guides
Live Session No 4 - Recording
Our live sessions are all recorded and placed here afterwards
Week Five: Module 6 - Constructing a Stand
Week Five Brief
A general introduction to this week's lessons (Module 6)
Constructing a Stand - An overview
An overview of how to go about constructing a Stand
The Art of Storytelling
How to develop your storytelling skills
The Ground Brief
Delivering the Ground Brief
Protagonists and Antagonists
Who are the protagonists in your story? How do you introduce them?
Maps
Why maps are an essential and not just a desirable tool
Photographs
The use of photographs as a resource on Stands
The use of artefacts
The benefits that the use of artefacts bring to a tour
Using Personal Accounts
The Pros and Cons of using Personal Accounts
Assignment #2
A chance to practice the areas highlighted in Module Nine
Meet a Guide - Beth Moore
A chance to meet other active battlefield guides
Live Session No 5 - Recording
Our live sessions are all recorded and placed here afterwards
Week Six: Module 7 - Models of Behaviour (Part Two)
Week Six Brief
A general introduction to this week's lessons (Modules 7 & 8)
KUSAB - An Overview
The KUSAB Learning Model
CUDSA - An Overview
Conflict Resolution using the CUDSA Model
Week Six: Module 8 - A review of the Learning and Behaviour Models
Review
A review of all of the psychological models discussed in previous modules
Meet a Guide - Ian Gumm
A chance to meet other active battlefield guides
Live Session No 6 - Recording
Our live sessions are all recorded and placed here afterwards
Week Seven: Module 9 - Understanding the Industry
Week Seven Brief
A general introduction to this week's lessons (Module 9)
The Industry - An Introduction
An overview of the Battlefield Guiding Industry
Schools
An overview of the Schools market and its particular challenges
Family groups
A look at the market for family groups and its particular challenges
Pilgrimages
A look at the market for pilgrimages and its particular challenges
Military Groups
A look at the military market and its particular challenges
Work groups
A look at the market for work groups and its particular challenges
Special Interest groups
A look at the market for special interest groups and its particular challenges
The International Guild of Battlefield Guides
An introduction to the International Guild of Battlefield Guides
IGBG Accreditation
Understanding the IGBG Accreditation process
The Battlefields Trust
To introduce you to the Battlefields Trust and the guiding opportunities it offers
The European Tourism Association (ETOA)
An introduction to the European Tourism Association (ETOA)
Q&A Session with Alison Biegel - Anglia Tours
Battlefield Guiding from an employer's perspective
Meet a Guide - Sue King
A chance to meet other active battlefield guides
Live Session No 7 - Recording
Our live sessions are all recorded and placed here afterwards
Week Eight: Module 10 - Research
Week Eight Brief
A general introduction to this week's lessons (Module 10)
Sources
An introduction to the subject of Sources
The Internet
How reliable is the Internet as a source?
Copyright and Plagiarism
Gaining understanding of the joint perils of Copyright and Plagiarism
"The Other Side of the Hill"
How to research from the 'enemies' perspective
Researching a Soldier
Tips for researching a soldier
Introducing LinesMan
Introducing an Essential Tool for First World War Guides
LinesMan: Three Case Studies with Paul Durham
Paul Durham explains how he uses LinesMan
Social Media
The use of Social Media for Research
Digital Notes
An introduction to Digital note taking
Using AI
To give you an appreciation of how AI might help you
AudioPen.AI
Veterans' Accounts
The potential dangers of taking Veteran accounts at face value
Meet a Guide - Andy Lock
A chance to meet other active battlefield guides
Live Session No 8 - Recording
Our live sessions are all recorded and placed here afterwards
Week Nine: Module 11: Working as a Freelance Guide
Week Nine Brief
A general introduction to this week's lessons (Module 11)
Working as a Freelance Guide - General
A general introduction to working as a Freelance Battlefield Guide
Public Speaking
Some Hints on Public Speaking
Customer Care
"60% of battlefield guiding is about customer care"
Problems on Tour
Let's discuss Problems on Tour - you will certainly get them
Know your Clients
Try to gain an insight into the motivations of the clients attending your tour
Working with Coach Drivers
What you need to know and what you should be aware of
Self Drive Guiding
The regulations for Self-Drive Guiding
Driving in Europe
Insurances
What insurances do you need as a Battlefield Guide?
Contracts (Ts & Cs)
Why contracts and Ts & Cs are a necessary protection for you and the client
Your Business Persona
Sole Trader, Limited Company, or Partnership?
Tax Affairs
More advice on UK Tax Affairs
Working for other companies
Working as a Tour Manager
In this lesson we gain some insights into the role of the Tour Manger
Thinking outside the Box
Start thinking creatively when it comes to freelance opportunities
It Pays to Advertise - Websites
Let's talk about Websites
It Pays to Advertise - Social Media
Let's talk about Social Media
It Pays to Advertise: E-Books
Data Protection
Understanding your responsibilities regarding Data Protection
Continuous Professional Development
The importance of Continuous Professional Development (CPD)
Guiding in the EU post Brexit
The regulations for guiding in the EU post-Brexit
Travel to the EU
To understand the proposed EU non-visa regulations for UK nationals
Meet a Guide - Eugenie Brooks
A chance to meet other active battlefield guides
Live Session No 9 - Recording
Our live sessions are all recorded and placed here afterwards
Week Ten: Module 12: Post Tour Admin
Week Ten Brief
Week Ten Brief
Customer Feedback
Customer Feedback
Client Feedback
Client Feedback
Lessons Learned
The value of a Lessons Learned Process
Course Feedback
A chance for you to give us feedback on the course
Strengths and Weaknesses
Bonus Material
Meet a Guide - Steve Hunnisett